Libraries' commitment to open access can jeopardize personal safety. Violent incidents are increasing in libraries due to factors such as evening hours, variety of clientele, and flaws in building design and materials arrangement. This article provides ideas on how to create a safer library environment and on factors to consider when preparing…

Discusses the results of focus groups and surveys that asked teenagers their opinions of libraries and library services. Highlights include access to technology; customer service for students; library space for teens; books and materials; rules, regulations, and hours; jobs and service opportunities; and marketing toward teens. (LRW)

Describes the rebuilding efforts at the library of California State University at Northridge after the January 1994 earthquake. Discusses electronic resources; patron use of other libraries; rescuing materials that could be salvaged; staff assignments; resuming library service; fundraising; communication with staff; public relations, emotional…