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Harvey, Kathy; Horne, Tom – American Libraries, 1995
Presents the results of the Seattle Public Library's survey on its Internet service. Seventy-one percent of users were satisfied with the service, but expressed a need for more staff assistance and instruction. Users also valued using the Internet for educational assistance. A sidebar by Jacobson highlights students' expectations for Internet…
Descriptors: Information Retrieval, Information Technology, Internet, Library Instruction