Presents an interview with two librarians who are participating in joint-use projects, one between a public library and a school library, and one between a public library and an academic library. Personnel, commingling collections, changing library roles, and governance boards are considered. (LRW)

Describes preparations involved in writing the 115-page "Request for Proposal for the Acquisition, Installation, and Maintenance of an On-Line Integrated Library System for the Genesee District Library" (Flint, Michigan). Preliminary investigations, American Library Association annual conference input, the Automation Task Force,…

Discusses evaluation procedures for public libraries. Topics addressed include accountability; cooperation among libraries; economic factors; evaluation options, including the use of staff and/or consultants; problems uncovered; and factors to consider when deciding to keep or discard materials, including community needs, circulation statistics,…

Addresses the problem of crime committed in a library by its employees. Provides examples of crimes in state and public libraries. Discusses embezzlement in a state library, theft of library funds, falsification of records and violation of library loan policies, and reasons for crimes. Notes that such crimes can be safeguarded against by enforcing…

Describes the use of docents at the Denver Public Library and explains how to develop a successful volunteer docent program. Discusses their educational background; duties, including training patrons in computer use; cooperation of and acceptance by the professional staff; administrative support; and improved customer service. (LRW)

Describes the oldest and largest combined school-public library system in the United States. According to school principals and librarians who function within it day to day, the system is working, although it has limitations. (LLS)

Describes the library of the Holocaust Museum in Washington, DC. Highlights include the library director and personnel, promotion of the library's mission, budget, formats and subjects in the collection, cataloging, access policy, patrons, and future plans. A sidebar discusses "One Survivor Remembers" (the 1995 Oscar-winning…

Discussion of library outreach programs to senior citizens highlights the experiences of Driftwood Library (Lincoln City, Oregon) in using multimedia kits by Bi-Folkal that were designed for use in nursing homes, senior care centers, and retirement homes. Library staffing, funding, and planning needs are addressed. (LRW)

Change Analysis; Discusses after-school homework programs in public libraries that help latchkey children and others who need extra support and encouragement. Considers changes in librarian's attitudes toward homework help; the history and need for community-based after-school programs; scholastic benefits for students; and library staff benefits,…

Considers the changing roles of public libraries and challenges facing them in the future. Topics include core skills needed by library professionals, print and nonprint materials, the inclusion of new formats, blending traditional and electronic library resources, the expanded roles and responsibilities of librarians, meeting user needs, and…

Presents the results of the Seattle Public Library's survey on its Internet service. Seventy-one percent of users were satisfied with the service, but expressed a need for more staff assistance and instruction. Users also valued using the Internet for educational assistance. A sidebar by Jacobson highlights students' expectations for Internet…

Discusses the history of the reference reform movement that began with an article that described what was wrong with reference. Highlights include the use of technology; remote access; tiered service; appointment-based reference service; alternative staffing patterns; and providing adequate resources to enhance reference service. (LRW)

Describes how the people of Redwood Falls, Minnesota worked together to build a new public library facility in their community. Library personnel and volunteers held various fundraising activities which matched donations from a department store owner and a local grant. Discusses the architecture of the new library which includes computer…

This essay on problems associated with library reference service and personnel discusses the pros and cons of four approaches designed to improve staff utilization and quality of performance--hiring additional staff, automation, alternative staffing arrangements, and planning and rearrangement of priorities. Fourteen sources are given. (EJS)

Describes experiences at the Arkansas State University at Jonesboro library when mold was discovered in a large portion of the monograph collection. Discusses causes of mold formation, equipment needed, news media coverage, staff involvement in the cleanup, and possible health hazards from mold. (LRW)