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Hyman, Karen; Field, Dorothy – American Libraries, 1997
There are no foolproof solutions to Internet access in libraries. This article lists selected library solutions, what not to do, and what to do: pick a common-sense approach, focus on customer service, keep an open mind, avoid accepting or repeating hearsay, and find common ground. Includes highlights of the Orange County (FL) Library System's…
Descriptors: Access to Information, Censorship, Information Dissemination, Intellectual Freedom
American Libraries, 1997
A discussion with the staff of the Internet Public Library (IPL), which began as a project at the University of Michigan, highlights its role in supplementing local public library services; classification; collection development policies; and the impact of legislation, copyright, and universal service on IPL. A sidebar presents IPL user…
Descriptors: Classification, Copyrights, Electronic Libraries, Information Dissemination
Coyle, Karen – American Libraries, 1997
To prevent vastly different Internet access policies from creating uneven service for patrons from community to community, the author argues that librarians, as the logical champions, must define "universal service." Offers hardware, software, Internet functions, training, and service as some of the elements of access that should be…
Descriptors: Access to Information, Computer Software, Computers, Information Services
Harmon, Charles; Symons, Ann K. – American Libraries, 1996
Outlines the Family Friendly Libraries (FFL) charter and how its aims challenge equal and unrestricted access to information as mandated by the American Library Association's Library Bill of Rights. Discussions include how FFL might hurt libraries, how libraries can "keep things positive" by promoting services that FFL can support, and…
Descriptors: Access to Information, Activism, Censorship, Library Materials
Pinnell-Stephens, June – American Libraries, 1999
Explains libraries' roles in protecting intellectual freedom. Outlines these faulty impressions: librarians endorse the content of their collections; "everyone" agrees on controversial material; representation of all viewpoints means equal numbers; and denial of reconsideration requests indicates librarians don't take challenges seriously.…
Descriptors: Access to Information, Censorship, Information Policy, Intellectual Freedom
Paris, Marion – American Libraries, 1994
Argues that librarians should respond to the growing demand for medical information by expanding their role. The development of medical information reference, issues of accountability, legal responsibility, and user characteristics are discussed. Seven steps toward accountability, including in-depth reference interviewing, referral, training, and…
Descriptors: Accountability, Change Strategies, Health Materials, Legal Responsibility
American Libraries, 1997
Discusses ways that libraries can improve children's library services, including offering family activities; exposing children to books; creating a secure, comfortable environment; reinforcing and improving self-esteem; offering programs to improve reading skills; and developing imagination. Offers intellectual freedom policies for collection…
Descriptors: Academic Libraries, Childrens Libraries, Family Involvement, Higher Education