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Earl, Martha – American Libraries, 1998
Describes how the free-of-charge Consumer Health Information Service (CHIS) of the Preston Medical Library of the University of Tennessee Medical Center (Knoxville) helps answer the community's health care questions. Discusses challenges related to public policy, time factors, and information retrieval; a user satisfaction survey; and the role of…
Descriptors: Academic Libraries, Health Needs, Higher Education, Information Services
