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Westwood, Karen – American Libraries, 1994
Describes the experiences of a librarian who assists with prison law library outreach for the Minneapolis State Law Library. Topics addressed include the importance of good reference interviews; legal reference versus legal advice; confidentiality; and the rewards of public service. (LRW)
Descriptors: Confidentiality, Law Libraries, Librarians, Library Services
Westwood, Karen – American Libraries, 1997
Discussion of the use of interactive television highlights a program by the Minnesota State Law Library that provides reference services to prison inmates. Time, cost, and quality of reference services are considered versus on-site visits; technical difficulties are discussed; and a sidebar describes two other library experiments with interactive…
Descriptors: Correctional Institutions, Cost Effectiveness, Interactive Television, Law Libraries
