This article investigates miscommunication in sequences of talk where an oncologist asks about patients' co-morbidities, that is, their other illnesses beyond cancer. Using conversation analysis, we examine ways in which the participants identify and manage two sources of miscommunication: a divergence in the doctor's and the patient's…

When a paediatrician establishes a trusting relationship with their patient, the chance of a positive outcome multiplies. A calm child, who participates fully in the communicative exchange is more receptive to the clinician's requests and reports weaker sensations of pain. This experience stays with the child, shaping how they approach their…

As the main symptom in palliative care, pain requires careful assessment. Repeating patient answers is one recommended communication technique for helping convey to patients that they have been heard, and to encourage them to say more. We examined 23 episodes where experienced doctors repeat patients' answers with mirrored rhythm and…

This article investigates how learned interactional practices from an instructional setting may be utilized in the workplace setting. I examine how the same novice in a pharmacy employed the practices of sequential organization in role-played patient consultations in the classroom and in subsequent actual patient consultations in a clerkship. I…

The study presented in this article explores to what extent and in what ways the communication between clinicians and patients on Ask-the-Expert healthcare websites is patient-centred. It further demonstrates the value of using a theory- and text-driven discourse analytical approach for the analysis of verbal communication in a (specific health)…

Analyzes sessions in which medical professionals, along with patient and researcher interventionists, discuss the care of a patient with multiple chronic illnesses, aiming at the creation of a new, collaborative care practice. (Author/VWL)

Introduces this special issue of the journal and highlights the contents, which focus mainly on text and talk in the context of healthcare and medicine. (Author/VWL)

Comments on the changing dynamics in work practices. Argues that such changes are not new but have become more visible due to the increased access by outsiders, such as researchers and the media to the increase in litigation claims that exert additional pressure on practitioners. (Author/VWL)

This study proposes an alternative approach to research on the acquisition of sociocultural competence, focusing on a speech event rather than a speech act, and drawing on the concept of scripts as developed by cognitive psychologists. (51 references) (JL)