This paper aims to inspire stakeholders working with quality of higher education (such as members of study boards, study programme directors, curriculum developers and teachers) to critically consider their evaluation methods in relation to a focus on student learning. We argue that many of the existing methods of evaluation in higher education…

There are three purposes for evaluation: evaluation for action to aid the decision making process, evaluation for understanding to further enhance enlightenment and evaluation for control to ensure compliance to standards. This article argues that the primary function of evaluation in the "Catherine Wheel" computer-based assessment (CBA)…

Examines quality assurance systems in higher education in general and of ISO 9000, a set of international quality standards, in particular. Reports on a survey of 23 institutions worldwide concerning implementation of quality systems and application of the ISO 9000 standards. Concludes that while institutions have found the quality assurance…

The current preference for alternative assessment has been partly stimulated by recent evidence on learning which points to the importance of students' active engagement in the learning process. While alternative assessment may well fulfill the aims of formative assessment, its value in the summative assessment required in higher education is more…

Performance measures are discussed for assessing organizational effectiveness in nonprofit organizations including institutions of higher education. With hundreds of possible measures, ratios, and data available, the nonprofit manager must select measures that portray the institution's condition and performance. A process and rationale for…

This study compares student evaluations of faculty teaching that were completed in-class with those collected online. The two methods of evaluation were compared on response rates and on evaluation scores. In addition, this study investigates whether treatments or incentives can affect the response to online evaluations. It was found that the…

Students need to understand assessment processes in order to succeed in higher education. However, recent research has identified how difficult it is for students to become absorbed into the assessment culture of their disciplines, with a recognition that providing written criteria and grade descriptors is not enough to make this tacit…

Constructive-developmental theory, with its emphasis on epistemology and cognitive complexity, explicitly links learning and developmental growth. One model, which identifies five shifts in perception throughout the life span, describes some of higher education's values and objectives. The theory offers a promising direction for student evaluation…

Research evidence concerning the introduction of performance appraisal in United Kingdom universities is presented. The notion of "procedural compliance" is introduced to draw attention to the largely externally imposed appraisal of universities and to the nature of institutional response. Findings of a study of appraisal in four…

The process of developing program evaluation models for Florida International University's college of education is described. One lesson learned was that a combination of macro- and microlevel planning is necessary for purposeful evaluation. A grid to aid decision making is also presented. (Author/MSE)

Strategies for promoting efficient control of quality in colleges and universities are examined. It is proposed that integration of external review and institutional self-evaluation can be used to support the goals of accountability, efficiency, and institutional effectiveness. (MSE)

Recent concerns about "fairness" in university entrance have highlighted the need to review existing practices in admissions processes. The agendas for equity and social inclusion, however, must also apply to the processes and outcomes of higher education, where considerations of "standards" are additionally crucial. As…

The classified honours degree has so much prestige and so venerable a tradition that only very serious and systemic changes could justify the question as to whether classification has a future. However, while this paper argues that such changes have indeed taken place in the past 30 years, the main arguments for change are pedagogical. The…

In a context where changes in conceptions or experiences associated with learning generic skills is a desirable learning outcome, how can assessment instruments be designed to bring about the desired changes? In this paper we show how understanding the variation in students' experience of learning a specific generic capability represents the first…