This report outlines a case study investigating how public libraries in New South Wales are currently educating their clientele in the use of social media applications. It includes the background to this case study and the expected outcomes, and identifies the scope and limitations. It also includes a list of significant stages, and outlines the…

This article presents the results of a study into the provision of Internet training for adult public library clients. The study, which was completed in 2008, forms part of a larger investigation into the characteristics, preferences and needs of adult public library clients in New South Wales. The aim of this section of the investigation is to…