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Direct linkNimmo, Andrew – Australian Library Journal, 2012
Libraries have undergone an extraordinary transformation over the last twenty years--from glorified book warehouse to interactive learning environment. For an architect they are currently amongst the most exciting projects to be commissioned to design. Innovation and "Next Generation" are the buzz words. However instead of exploring a first…
Descriptors: Libraries, Architecture, Stakeholders, Innovation
Forster, Shirley – Australian Library Journal, 2006
Many libraries are using co-browsing chat products to provide reference services to their patrons, whilst their patrons are online and using the internet. The concept of such an online service is highly desirable, but many libraries are concerned that they will never be able to afford such a system. This may have changed: Instant Messaging (IM)…
Descriptors: Libraries, Synchronous Communication, Communications, Reference Services
