Although the resume and cover letter genre is widely discussed in both popular and scholarly publications, discussion thus far has failed to acknowledge that the process of creating a resume and cover letter has the potential for encouraging students' reflective and reflexive capacities. This article suggests that business communication educators…

Informational interviews are valuable tools for improving writing, editing, and interviewing skills, and they are also extremely valuable in improving the soft skills that are valued by employers, such as confidence, adaptability, the ability to set and keep deadlines, the ability to manage risk, and so on. These soft skills, this article argues,…