This paper details an assignment sequence that requires graduate students in an applied communication program to identify problems that clients may not be aware of. Good writing and good problem-solving are "inextricably linked to [a student's] ability to frame an issue, gather, and analyze information, and to structure a helpful response" (Musso,…

Describes an assignment in which students must integrate writing and negotiation skills with proposal development. Notes that many students have been able to share their problem-solving skills by implementing their proposal at their workplace. Notes students liked the opportunity to select a topic of interest to them. (SG)

Service-learning pedagogy rests on a stool of three legs: service, learning, and reflection. In this field, much has been written on service and learning, but not much has been written specifically about reflection. Given the critical role reflection plays as a bridge between service and learning, the goal of this article is to offer a brief…

The purpose of this longitudinal study was to identify the short- and long-term impact of business communication education on students' skill developments and performance outcomes. Nearly 400 students at an AACSC International-accredited business college participated in the study during their sophomore and senior years. The findings indicate that…