Finds that an intervention treatment (consisting of having students view pictures of people and identify attributes based solely on what they see, and then discuss their varying interpretations in groups) made students more aware of nonverbal factors and how they are involved in interpersonal communication. (SR)

Describes the design and delivery of a graduate management course that explores the impact of cultural variation and identity on business communication in a global setting. Begins with a rationale that reviews current market conditions and pedagogical imperatives for business students, continues with an overview of course objectives and design…