This article is in the form of a letter from a hypothetical former student on her first job in word processing, looking back at her educational experience and how it helped her. She shares her thoughts with her instructor and comments on areas that she feels could have been emphasized more. Grammar/punctuation, proofreading,…

Suggests some ways to infuse quality into the business program: (1) collaborate with parents, businesses, administrators, and the community; (2) reduce fear; (3) create a community of learning; (4) instill pride in students; (5) become an instructional leader; and (6) develop a shared vision. (Author/JOW)

Describes the Information Technology Career Cluster Initiative and the tools it has developed to help educators improve information technology programs. Suggests that educators use the model and tools to guide program development, improvement, and expansion. (JOW)

A master plan for updating keyboarding programs must ensure that five components work together: learner, teacher, curriculum, resources, and administration. Periodic evaluation ensures that the program is providing the skills needed. (SK)

Describes the design of a tutorial lesson, the benefits of such a lesson, and the drawbacks of such a method. Suggestions for word processing teachers are listed, including requiring students to write their own "operating manual" and using tutorials as an introduction to word processing functions. (CT)

The advent of computer technology has necessitated the revision of bookkeeping and accounting programs. Responsibility for leadership in authorizing the revision and providing the opportunities for teachers to learn automated data processing techniques rests with State and local supervisors of business education programs. (AG)

Various program activities are described which the State of Michigan requires its local education agencies to be involved in as the basis for making program adjustments that would improve program quality, e.g., occupational advisory committees, placement services, followup studies, performance based education, and annual and long-range planning.…

The action plan issued by the Policies Commission for Business and Economic Education includes (1) recommendations to teacher educators concerning local and state program improvement, professional liaisons, and student recruitment; and (2) recommendations to national leaders for effecting change. (CH)

The National Business Education Association currently is engaged in a variety of programs designed to improve business education at all levels. (Author)