An effort to enhance quality and efficiency at the University of Florida was designed to produce quick results without involving many employees and focused on the accounts payable department. Flowcharting identified inefficiencies and pinpointed opportunities for improvement in labor-intensive processes, mailings, check registers, reports,…

Colleges and universities must find a way to streamline and integrate information management processes across the organization. The Georgia Institute of Technology responded to an acute problem of dissimilar operating systems with a campus-wide integrated administrative system using a machine independent relational database management system. (MSE)

An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…

The origins and strategies for change in the administrative structure of Carnegie Mellon University (Pennsylvania) are discussed, including trends within all of higher education and conditions specific to the university. Quality improvement efforts are described briefly. Special attention is given to the institution's procurement-disbursement…

The first part in a two-part series about the development of an integrated management information system at Chaminade University (Hawaii) discusses decisions made about the system's integration and transportability, modularization, programing language, and productivity in the first five years. (MSE)

Indiana University and the University of Delaware have begun to expand the notion of financial information management by the innovative use of computer and Internet applications. Widespread access to institutional information has advantages and disadvantages. At both institutions, information managers addressed administrative resistance but…