The many and varied demands on university computer services are discussed and the importance of an effective data processing system for university management is emphasized. Case studies of computer use in admissions, registration, and billing are presented as well as the role of top level management in implementing data processing. (BH)

Several ways for a comptuer services director to effectively manage the resources available for such services are discussed. Case histories from Miami-Dade Community College and other South Florida schools are included. (SF)

Shifts in the content and context of the MIS professional's role at Hahnemann Medical College and Hospital, and the resulting impact on system projects are explored. Benefits include user responsibility and increased participation, MIS as a key to user learning system capabilities and limitations, and formation of a MIS-user team. (MLW)

The major information systems at Virginia Polytechnic Institute and State University are described. The use of the feedback and feedforward controls in planning and projecting administrative functions is examined. (Author/BH)