Integrated Services Digital Network (ISDN) promises to integrate voice, data, text, and video services within the context of existing telephone networks. It is a set of standards, or engineering design specifications, that will permit anyone to attach any innovative device to it as long as it abides by the network's protocols. (MLW)

The administrative user services instituted at Loyola University of Chicago, which provides administrators with immediate access to computing at low cost, is described. After preliminary training and file initialization, users are responsible for their own data processing. (Author/MLW)

An online data retrieval system for administrators of departments at Ball State University is described. The underlying concept is to pull together data elements from operational databases available on the mainframe and to make this information accessible to administrators through a straightforward retrieval system. (MLW)

Data custodians are described as "owners" of the data and administrative computing staff the data processors. New hardware and software have put the processing tools into the hands of anyone who can afford them. The term "end-user computing" refers to the processing of data in the administrative units. (MLW)