The experience of the Massachusetts Institute of Technology in adopting a cost-recovery strategy for systems development is described, providing information of use to all managers. Issues addressed include establishing revenue goals, marketing and promotion, contracting with clients, and time accounting and billing. (Author/MSE)

While college libraries embrace new technologies to provide access to a broader range of information, they must also cope with high costs, both financial and legal. In the print medium, access and distribution are governed by copyright laws; in the electronic media, they are dependent on the technology available to the library and on terms of…

Older computer applications are often caught in cycles where maintenance and operation become increasingly expensive, yet replacement costs are prohibitive. Massachusetts Institute of Technology developed a strategic approach toward enhancing an existing alumni/fund-raising/gifts system to extend its life and avoid the capital costs associated…