The winner of the 1994 CAUSE Award for Exemplary Leadership and Information Technology Excellence offers his view of information technology, resources, and management. Engineering principles are applied to information technology issues, such as access versus security and client/server versus mainframe systems. College/university information…

The concept of reengineering is examined as it applies to colleges and universities, with emphasis upon information technology units. Covered are the purposes, principles, and process of reengineering; organizational change; leadership; reengineering the information technology unit; and critical success factors for reengineering higher education.…