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Emotional Climate in the Information Technology Organization: Crisis or Crossroads?
Massey, Margaret G.; Stedman, Deborah W. – CAUSE/EFFECT, 1995
The tremendous impact of technological change on human workers, coupled with declining resources in many college and university information technology programs, can create an emotionally and physically harmful environment for employees. They can also present an important opportunity for positively changing cognitive behavior and increasing…
Descriptors: College Administration, Higher Education, Information Technology, Organizational Climate
"Follow the Money" and Other Unsolicited Advice for CIOs.
Jackson, Gregory A. – CAUSE/EFFECT, 1999
Discusses the role of the chief information officer (CIO) of a college or university, including such issues as: addressing institutional goals and mission; administrating organization and climate for leadership; accepting responsibility; cooperating; communicating information technology's role in the institution; understanding the role of funding;…
Descriptors: Administrative Organization, Administrator Role, College Administration, College Planning
Transitioning Technology--Changing the Culture at Syracuse University.
Borel, Sue; Vincent, Natalie – CAUSE/EFFECT, 1995
In moving Syracuse University (New York) administrative computing applications from mainframe to a client/server environment, challenges have come not from technological transition but from changes in the ways both information systems are organized and clients work. Cultural initiatives were necessary, including organizational restructuring,…
Descriptors: Administrative Organization, Change Strategies, College Administration, Higher Education
Computer Center-Library Relations at Smaller Institutions: A Look from Both Sides.
Hardesty, Larry – CAUSE/EFFECT, 1998
Interviews with 51 librarians and 40 computer-center administrators at smaller colleges found that they face similar challenges in providing services and seeking economies but are uneasy about formal structural changes that bring their operations closer together. Reasons for their concern and implications for college administration are discussed,…
Descriptors: Administrator Attitudes, Agency Cooperation, College Administration, College Libraries
Reengineering Beyond the Illusion of Control.
Harel, Elazar; Partipilo, Greg – CAUSE/EFFECT, 1996
The University of California at Los Angeles has implemented an innovative computing system based on radical postaudit and distributed security concepts. Rather than automate standard manual processes, the university decided to eliminate all preapproval processes and decentralize access controls. Results include significant cost savings, faster…
Descriptors: Access to Information, Case Studies, College Administration, Decentralization
Observations on Benchmarking Information Technology Support.
CAUSE/EFFECT, 1995
Based on a survey of five similar institutions, Pennsylvania State University identified four principles of model information technology (IT) practice: use of policy, budget, and strategy measures to maximize IT benefits; early IT implementation; emphasis on customer service to integrate IT into institutional culture; and use of standards,…
Descriptors: Administrative Organization, Administrative Policy, Administrative Principles, Benchmarking
An Alternative to Costly High Tech Contingency Plans.
Bates, John E.; And Others – CAUSE/EFFECT, 1992
At McGill University (Canada), rather than implement a costly, high-tech contingency and disaster recovery plan for information services, planners focused on risk assessment and avoidance for central and departmental information systems. Actions included better backups, less dependence on key individuals, and an institutional awareness campaign.…
Descriptors: Administrator Role, Case Studies, Centralization, College Planning