A key issue in redesigning college and university business processes is whether new processes should be enabled by information systems that focus on them or share highly integrated data and common methods with older processes. An approach used at the University of Saskatchewan (Canada) that entailed reorganization, reorientation, and retooling is…

This article describes the Departmental Computing Coordinators program implemented at Loyola University (Chicago) to manage and support computing activities at the departmental level. The basis of the program is a standard position accountability included in job descriptions of departmental employees who hold computing responsibilities. (Author)

The academic computing office at the University of Texas-Houston Health Science Center implemented a campuswide system for information dissemination. The system has since been tied into a worldwide system. The evolution of the system is described, including selection and adoption of procedures, staffing, and development of publishing tools. (MSE)

A conceptual framework for strategic planning for information technology in colleges and universities is offered. The approach focuses on outcomes of the use of technology, especially for improving individual and organizational performance, rather than the technologies themselves. Three domains of technology are considered: infrastructure,…

The experience of Dartmouth College (New Hampshire) in developing a campuswide information system to enhance the computing culture is discussed, focusing on four elements: the philosophy of computing as a public utility; investment in physical network infrastructure; standardization of workstations; and development of content-neutral network…

Babson College (Massachusetts) responded to expanded campus computer use and resulting demand for support services by developing service delivery tailored to user groups' needs. Resources devoted to this effort have grown dramatically, and include help desk and dispatch support, program of technology specialists, evening support to residence…

Issues identified as important to the future of information resources management and use in higher education include information policy in a networked environment, distributed computing, integrating information resources and college planning, benchmarking information technology, integrated digital libraries, technology integration in teaching,…

Current and developing issues in college and university computing are delineated, including next generation networks, achieving widespread integration of technology into teaching and learning, meeting high demand, the virtual university, information policy in a networked environment, replacement of administrative systems, information resources…

Results of an experiment at Stanford University in which terminals were placed on the desks of principal officers, including the president and five vice presidents, is described. A computer-based electronic message system was made available to this group. (MLW)

Purchased application software has created a new set of problems for project managers charged with selection and implementation responsibilities. Eight activity phases in the software selection process are identified. Development and utilization of this approach at the University of Houston are described. (Author/MLW)

A campus information center is one way to formalize the total user services approach to computing, as a strategy for the distribution and use of new technology with an emphasis on end-user sufficiency. (MSE)

The activities of Project TRANSACTION, a 10-year research and development project of the College Scholarship Service division of the College Board, are described. The project is intended to unify the student financial aid delivery system through application of electronic information technologies. (Author/MLW)

A seven-year long-range information systems plan at the University of Miami outlined 44 applications, most of which were to be installed in a database environment via prototyping with fourth-generation tools. The challenges that confront information systems managers are described. (Author/MLW)

The implementation plan, database design and data relationships, and benefits achievable through an integrated online/database approach to a university information system are presented. The core of the Washington State system is a central name and address file. (Author/MLW)

To provide effective leadership and assure project success, policy makers should understand two major pitfalls in pursuing purchased administrative systems solutions. First is the failure to organize for successful project implementation and monitoring, including organizing for contract negotiation; second is the failure to develop an effective…