This article explores the thesis that colleges and universities can leverage desktop computing power to address campus administration needs. It describes a study of administrative computing needs at the University of Chicago; identifies roadblocks to effective use of desktop computing, such as inadequate computing knowledge; and gives…

This article on the University of Michigan Information Technology (IT) Division's implementation of Total Quality Management (TQM) principles describes TQM premises, the implementation process, and initial effects (e.g., increased use of concepts of customer needs and quality indicators). The particular relevance of the TQM approach for IT…

A discussion of Executive Information Systems, the newest decision-support computer application for organizations, argues that this approach could profoundly change how colleges and universities are managed. Using graphics, icons, and mainframe data retrieval software, middle management can handle large quantities of information. Proven design…

A key to successful implementation of a World Wide Web-based library information system is effective collaboration between campus library and information technology professionals, representing a long-term commitment to breakdown of organizational barriers, individual empowerment, and shared vision. The Web sites designed by Indiana…

The University of Michigan's information technology division has undertaken a data administration function and strategic planning process to ensure the accuracy, integrity, reliability, and accessibility of the institution's data resources. These support both current decision making and future attainment of institutional goals and objectives. (MSE)

In planning for institutionwide access to information, Cornell University's information services focused on providing access to usable, sharable data from the university's legacy systems, keeping the interface as transparent as possible. A development strategy and user modules were designed that could be transferred to a variety of institutional…

Outlines some of the major factors and issues a college or university needs to address in planning for and implementing distance education. It is proposed that such planning and implementation should be conducted simultaneously and be integrated into the fabric of the institution as seamlessly as possible. Considerations such as budgeting,…