Executive management often holds a critical view of systems development. The reasons that systems development draws such negative attention are explored. The view of management can be reconciled with systems development--with attention to organizational continuity, cultivation of patience, development of sensitivity to people needs, etc.…

The use of a Joint Application Design (JAD) at the University of British Columbia for the first phase of student records system development is described. How the process works, what results can be expected, and how to adapt JAD to an educational environment are described. (Author/MLW)

The development of information systems using an engineering approach that uses both traditional programing techniques and fourth generation software tools is described. Fourth generation applications tools are used to quickly develop a prototype system that is revised as the user clarifies requirements. (MLW)

At Clemson University, requests from individual departments for specialized data processing services are increasing. Avenues taken by the division of administrative programing services to respond to department requests include: expanding availability of existing data retrieval and restricting new development to areas of general use by all…

The development of the Drexel Disk is described. The goal of this disk is to train novice users of a personal computer and to provide them with all the information they need to be able to use the machine and the facilities at Drexel. (MLW)

The simplicity of system design and productivity techniques used in development of an on-line management information system at Boston College is explained. The simplicity of system design means that all terminal transactions in the system are limited in function, small in size, uncomplicated, and easy to implement. (Author/MLW)

Software design is still a craft; techniques are based on the way things have been done, not on basic theorems or design principles. Suggests that academic software design needs to be more like a science or technology and that a taxonomy of design solutions or classification method is required. Describes two case studies. (MLW)

The offices of Information Resource Management and Institutional Research at Virginia Tech developed a set of guidelines for information management. This article describes the historical evolution, the forces that motivated the development of the guidelines, and the consensus-building activities that led to the acceptance of the guidelines.…

Both academic and administrative computing as well as network and communications services for the university are provided and supported by the Computer Services Division. Academic services, administrative services, systems engineering and database administration, communications, networking services, operations, and library technologies are…