The management systems office at the University of Hawaii assists in the development and operation of an effective management information systems service. A shared computer system approach was developed to provide service in the areas of office automation and data processing. (MLW)

A sociotechnical systems model used by John Brown University is described that is useful for analyzing the complexities of change in an organization and for describing the many elements involved in change. (Author/MLW)

Shifts in the content and context of the MIS professional's role at Hahnemann Medical College and Hospital, and the resulting impact on system projects are explored. Benefits include user responsibility and increased participation, MIS as a key to user learning system capabilities and limitations, and formation of a MIS-user team. (MLW)