To provide effective leadership and assure project success, policy makers should understand two major pitfalls in pursuing purchased administrative systems solutions. First is the failure to organize for successful project implementation and monitoring, including organizing for contract negotiation; second is the failure to develop an effective…

This article describes the Departmental Computing Coordinators program implemented at Loyola University (Chicago) to manage and support computing activities at the departmental level. The basis of the program is a standard position accountability included in job descriptions of departmental employees who hold computing responsibilities. (Author)