The development of the Drexel Disk is described. The goal of this disk is to train novice users of a personal computer and to provide them with all the information they need to be able to use the machine and the facilities at Drexel. (MLW)

A campus information center is one way to formalize the total user services approach to computing, as a strategy for the distribution and use of new technology with an emphasis on end-user sufficiency. (MSE)

The activities of Project TRANSACTION, a 10-year research and development project of the College Scholarship Service division of the College Board, are described. The project is intended to unify the student financial aid delivery system through application of electronic information technologies. (Author/MLW)

Describes a distance learning program, MedinaLink, at the University of Akron (Ohio) which involved linking the university to Medina county high schools. Emphasis is on the challenges of linking two environments that are dichotomous in structure and style. Management of enrollment, course selection, semester scheduling, daily scheduling, resource…

The University of Virginia's Computing Survival Skills program, begun in 1997, addresses the ongoing technology training needs of departmental staff. An overview is provided of the program's first year, including background, content, materials, certification, benefits, results, success, and future plans. Tips for designing a training program are…

Virginia Tech's microcomputer policy is examined and how that policy dictates university procedures and practices for successful microcomputer programs is discussed. Microcomputer policy, software, approval, support schedule for planning and implementing the program and program evaluation are discussed. (MLW)

The two-phase effort at Clemson University to design a comprehensive library automation program is reported. Phase one was based on a version of IBM's business system planning methodology, and the second was based on a linear model designed to compare existing program systems to the phase one design. (MLW)

Issues surrounding the cost of Internet usage to individuals and institutions are addressed, including who currently pays for Internet use in colleges and universities, long-distance costs, how policy is set for institutional use, cost of transition to a larger system, and difficult issues to be faced in system expansion. (MSE)

A key issue in redesigning college and university business processes is whether new processes should be enabled by information systems that focus on them or share highly integrated data and common methods with older processes. An approach used at the University of Saskatchewan (Canada) that entailed reorganization, reorientation, and retooling is…

Advancements in information technology have caused many colleges and universities to reconsider the organization of the units providing information services. Ranging from joint planning exercises to full vertical mergers, changes in organizational structure are powerful tools administrators can use to integrate and effectively manage information…

A seven-year long-range information systems plan at the University of Miami outlined 44 applications, most of which were to be installed in a database environment via prototyping with fourth-generation tools. The challenges that confront information systems managers are described. (Author/MLW)

The implementation plan, database design and data relationships, and benefits achievable through an integrated online/database approach to a university information system are presented. The core of the Washington State system is a central name and address file. (Author/MLW)

To provide effective leadership and assure project success, policy makers should understand two major pitfalls in pursuing purchased administrative systems solutions. First is the failure to organize for successful project implementation and monitoring, including organizing for contract negotiation; second is the failure to develop an effective…

The implementation of a microcomputer-based student advising system and its evolution into a successful academic network providing electronic mail, document transfer, information access, and a powerful advising tool are described. (Author/MSE)

For liberal arts colleges, an alternative method of planning for information technology is to seek nontechnology priorities for which information technology can be justified. Drew University (New Jersey) and Hartwick College (New York) have used this opportunistic approach successfully, in different ways. (MSE)