People in an organization have explicit (codifiable) and tacit (noncodifiable) knowledge about customers, products, processes, programs, mistakes, and successes. The process of knowledge management within camp organizations includes creating and collecting internal and external information sources, knowledge exchange among staff, and supportive…

An American Camping Association project identified trends, issues, and recommendations for addressing the issues that may confront nonprofit camping programs in the next 10-15 years. Results are organized into three categories: mission, strategic management, and critical issues. A sidebar summarizes relevant trends related to funding, management,…

Discusses how camps can survive by changing their marketing approach, organizational structure, and programming to meet the needs of the community. Profiles Wyman Center, a residential camp near Saint Louis, Missouri, that has prospered as a result of breaking with tradition and redefining the terms "camp" and "customer." (LP)