Managing resource usage and data delivery with virtualization devices is a staple of many of today's data infrastructures. By breaking the traditional direct physical access and inserting an abstraction layer, what one sees is what he/she gets, but the mechanics of delivery may be quite different. The reason for the increase in virtualization…

"I saved my presentation in my personal drive on the server last night, but now I can't find it. It just seems to be gone. Can you get it back?" "It looks like the mail server is corrupted. When was the last backup?" These sorts of questions, whether from faculty, students, or IT staff, can be an IT nightmare, or they can set…