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Direct linkPanettieri, Joseph C. – Campus Technology, 2008
Colleges and universities worldwide are turning to the hosted Software as a Service (SaaS) model and saying goodbye to issues like patch management and server optimization. Generally, SaaS involves applications (such as customer relationship management (CRM), enterprise resource planning (ERP), and e-mail) offered by a hosting provider. In this…
Descriptors: Internet, Client Server Architecture, Computer Networks, Performance Technology
Briggs, Linda L. – Campus Technology, 2006
"I saved my presentation in my personal drive on the server last night, but now I can't find it. It just seems to be gone. Can you get it back?" "It looks like the mail server is corrupted. When was the last backup?" These sorts of questions, whether from faculty, students, or IT staff, can be an IT nightmare, or they can set…
Descriptors: Computer Peripherals, Client Server Architecture, Information Technology, Higher Education
Panettieri, Joseph C. – Campus Technology, 2006
Simplifying and securing an IT infrastructure is not easy. It frequently requires rethinking years of hardware and software investments, and a gradual migration to modern systems. Even so, writes the author, universities can take six practical steps to success: (1) Audit software infrastructure; (2) Evaluate current applications; (3) Centralize…
Descriptors: Information Technology, Universities, Audits (Verification), Computer Software
