In the tug-of-war between researchers and IT for supercomputing resources, a centralized approach can help both sides get more bang for their buck. As 2010 began, the University of Washington was preparing to launch its first shared high-performance computing cluster, a 1,500-node system called Hyak, dedicated to research activities. Like other…

To increase operational effectiveness and efficiency and develop the next generation of IT leaders, one needs to move toward an emotionally intelligent organization (EIO) model. The EIO promotes a culture in which openness, transparency, and respectful assertiveness are the norm. It also encourages diversity, tolerates constructive disagreement,…