When it comes to project management, the IT department is typically its own worst enemy. When project requests are pushed through the budgeting process by different departments, it's up to IT to make them all work. The staff is required to be "heroic" to get the project load done. People get to work over weekends and postpone their vacations. The…

Many institutions implement a distributed antenna system (DAS) as part of a holistic approach to providing better wireless coverage and capacity on campus. A DAS provides wireless service within a particular area or structure via a network of separate antenna nodes that are connected to a common source through fiber or coaxial cable. Because DAS…

Why would schools consider partnering with a vendor to operate a pilot? Why not just wait until the final product is released? For starters, pilots provide schools with a golden opportunity to get an early look at the software, take it for a test flight, and ask for changes tailored to their operating environment and business needs. In some cases,…

Colleges and universities are running out of closet space. With the amount of data predicted to grow 800 percent by 2016, higher education faces a desperate race to develop strategies to store and manage the tidal wave of information. Unfortunately, many IT departments, particularly those in the public sector, have flatlining budgets--and no money…

Helping students land tech jobs after graduation may be one of the most gratifying benefits of involving students in campus IT--but it's not the only one. Student workers can reduce IT costs and, equally important, they bring to the table a useful perspective: They are, after all, the IT department's constituents and can often provide insights…

With their budgets under increasing pressure, many campus IT directors are considering open source projects for the first time. On the face of it, the savings can be significant. Commercial emergency-planning software can cost upward of six figures, for example, whereas the open source Kuali Ready might run as little as $15,000 per year when…

This column explores the world of Gene, a composite CIO who leads a sizable IT organization for a top 100 university somewhere in America. The author's goal is to help him navigate the tough times ahead of higher education IT. The author peeks into Gene's daily goings-on, investigates his problems, and helps him to not only survive, but prosper.

While it would be naive to think that every CIO can achieve a rapport with his CFO, understanding the importance of a solid relationship with the head of finance is critical to success, both for the IT department and the institution as a whole. Never has this been truer than in today's bleak economy, as CFOs become increasingly cautious about…

As state governors grapple with their budgets for 2012, public universities and colleges are facing some of the deepest funding cuts in memory. To make matters worse, most of the federal stimulus funds, which have helped dull the pain so far, will have been spent by June. It seems almost inevitable that IT departments are going to be asked to…

This is the third installment in a four-part series that follows the exploits of Gene, a well-established CIO of a sizable IT organization at a top-100 university. Gene has been working with his team to regain the trust of the campus through Project Rescue, a 30-day turnaround plan focused on demonstrating IT's value. Project Rescue has two…