More than ever, faculty and students are working jointly on documents sharing screens in class, swapping course materials and taking their collective pulse through polls. Nevertheless, many faculty members complain that technical support for group projects is lagging on campus, leaving them searching for solutions elsewhere. While some faculty…

There is a civil war simmering in classrooms nationwide. Arrayed on one side are students who would sooner cut off an arm than sacrifice their mobile devices. On the other stand faculty members who expect to be the focal point of their classes and will not abide distractions. Caught in the crossfire are instructional technology professionals.…

Ten years ago, integrating videoconferencing into a college course required considerable effort on the part of the instructor and IT support staff. Today, video- and web-conferencing tools are more sophisticated. Distance education has morphed from audio- and videocassettes featuring talking heads to a more interactive experience with greater…

In this article, the author talks about the challenges faced by two schools that lie, coincidentally, just 110 miles apart in the vast spaces of North Dakota. Both schools, members of the North Dakota University System, decided to forge ahead with a unified communications (UC) implementation. And while their final solutions differ, how the two…

In many ways, specialized computer labs are the black holes of IT organizations. Budgets, equipment, employees--even space itself--are sucked in. Given a choice, many IT shops would engage warp drive and escape their gravitational pull forever. While Captain Kirk might have looked to Scotty for a fix to the problem, colleges and universities are…

In this era of political rancor when everything is a zero-sum game, it is refreshing to think that two parties could actually come together to create a win-win situation. That is exactly what is happening, though, as a number of universities take on the role of application service provider (ASP) for smaller schools. It is not all confetti and…

Voice over IP (VoIP) has been infiltrating campus networks, but more like stray weeds in an unattended garden than like a well-planned crop. Trouble is, in most instances, moving directly from a PBX or Centrex service to VoIP represents a shift too costly and dramatic for many academic institutions to undertake. Instead, schools have been…

When it comes to getting the most out of IT, the majority of two-year schools face very real challenges. For starters, community college budgets are generally smaller than those of most four-year schools. Then, of course, there's the issue of refresh: Because students come and go every two years, there's the expectation that schools will…

Despite the hype, IP convergence does not happen overnight. Navigating the IP convergence market is not easy. Some network equipment makers are taking traditional voice over IP (VoIP) product lines and rebranding them as unified communications offerings. But beware: While closely related, VoIP and UC are not the same. Generally speaking, VoIP…

Implementing a complex business intelligence (BI) system at a small school or one with limited resources can seem daunting. For small to midsize schools and community colleges, a strategic BI initiative may still be an elusive goal. This article discusses how schools with limited resources are making the dream a reality.

Multi-user virtual environments (MUVEs) are gaining momentum as the latest and greatest learning tool in the world of education technology. How does one get started with them? How do they work? This article shares 13 secrets from immersive education experts and educators on how to have success in implementing these new tools and technologies on…

Given a blank slate, what should the 21st century college classroom look like, and how should it be operated? Answering those questions is the idea behind setting up "incubator classrooms," spaces dedicated to trying out new technologies and new ways of teaching and learning. By incubating new ideas, faculty members and IT staff discover which…

At Campus Technology 2008, Arizona State University Technology Officer Adrian Sannier mesmerized audiences with his mandate to become more efficient by doing only the "core" tech stuff--and getting someone else to slog through the context. This article presents an excerpt from Sannier's hour-long keynote address at Campus Technology '08. Sannier…

Everyone seems to have a different definition for "Web 2.0," but most people agree the phrase describes a second generation of web-based communities and hosted services that aim to facilitate creativity, collaboration, and sharing between users. Technically speaking, these new technologies include blogs, wikis, folksonomies…

With the widespread digitization of art, photography, and music, plus the introduction of streaming video, many colleges and universities are realizing that they must develop or purchase systems to preserve their school's digitized objects; that they must create searchable databases so that researchers can find and share copies of digital files;…