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Katlyn Guzar; Daniella Bianchi-Laubsch – Canadian Journal of Educational Administration and Policy, 2024
During the COVID-19 pandemic, student services leaders needed to adapt to working entirely virtually, find creative solutions to adjust their service delivery, and change how they engaged with their teams. Before COVID-19, studies of virtual leadership focused on virtual teams developed because of the geographical distance between team members.…
Descriptors: Higher Education, COVID-19, Pandemics, Student Personnel Workers