Briefly describes the current status of artificial intelligence and expert systems, and explores the possible applications in libraries and information centers. The implications for reference services, classification and cataloging processes, and assistance to patrons desiring in-depth reading of an area of knowledge are discussed. (4 references)…

This examination of the relationships between bibliographic utilities, online vendors, and local systems in the automated library environment, discusses library autonomy and standards, as well as customized options and quality of service offered by utilities and vendors. Suggestions are offered for maintaining relationships in a changing…

Explores the social impacts of technological change on the library and the library profession as social institutions, the library as an organization, and librarians as professionals. The effects of automation on the library's role in providing public access to information, library management, professional status, and the work environment are also…

Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)