Describes a line item budgeting system for libraries which relates costs to services and priorities, thereby facilitating direct comparisons among institutions. Also outlined are the potential benefits of such a system, including increased accountability, better definition of programs, and more information about expenditure per program for…

Discussion of resistance to technological changes in libraries focuses on a study conducted at Algoma University College (Canada) to determine library users' reactions to the online catalog. The coexistence of traditional card catalogs and online catalogs is discussed, and the importance of the role public service staff play is emphasized. (nine…