Discusses scale and character of changes brought about in interlibrary loan borrowing procedures through use of online searching and electronic messaging. Specific changes in University of British Columbia library and a survey of other Canadian university and public libraries (character of work, job classification, work assignments) are reported.…

Describes the development of a consumer health information service, InfoHealth, which is operated by the Kingston Public Library (Ontario). Cooperative planning between public, academic, and hospital libraries and community health organizations is described; acquisition of materials is explained; and staffing and promotion of the service are…