Examination of the confrontation between patrons and technology in the library focuses on two questions evident when addressing the instruction librarian's role in humanizing technology: whether the library profession can afford to humanize interaction between client and technology, and how instruction librarians can humanize the confrontation.…

Traces the evolution of bibliographic instruction from author's standpoint and examines the Library Orientation Instruction Exchange (LOEX) Clearinghouse and literature on bibliographic instruction, noting relevant conferences, academic acceptance, a field of study for librarians, and student-directed research guides. Questions concerning future…

Argues that academic librarians should broaden the concept of education as it applies to their own activity within the academic structure, and suggests that one way of accomplishing this would be to focus on interdisciplinarity and its potential for social change. Thirteen references are listed. (CHC)

Describes a study which measured students' ability to perform several library tasks using students from two different colleges. The results indicate that a program of library instruction will improve the library skills of undergraduate students. Five references are included. (CHC)

Discusses a strategy for improving user access to information in academic libraries by articulating the goals of user education and planning programs accordingly, encouraging students to be critical and analytical in evaluating their information needs, and providing library instruction which makes students feel comfortable in the library…

Describes the online catalog in a university library, including the database, the database index, user instruction, the command language and search capabilities, functions of various commands, statistics generated to monitor system use, and hardware for both public access and staff use. (CHC)

Suggests programs to increase effectiveness of academic orientation and bibliographic instruction for adult university students. Adult enrollment patterns in Canada and characteristics of adult students which have implications for orientation and bibliographic instruction are examined. Eighteen footnotes are included. (EJS)

Reviews literature of past decade, which reflects greater recognition of older adult needs and significance of library use instruction, and develops a model for instructing older adults based on four principles: educational objectives, procedures for selecting instructional program, procedures for making changes and evaluation, pattern of…

Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)

Discusses some advantages of using workbooks in programs of basic instruction in academic libraries, and compares the use of workbooks with the effectiveness of audiovisual instruction, group instruction, lectures, and library tours to present the same material. Twenty references are listed. (Author/CHC)

Examines the library short course orientation program for support staff, primarily secretaries, administrative assistants and researchers, teaching and laboratory assistants, at the University of Victoria; summarizes course evaluations, and poses suggestions for program improvement. (CWM)

Discussion of the cost effectiveness of searching online versus searching on CD-ROM highlights an example that compares costs for searching the ERIC database. Fixed costs and variable costs are described, labor costs are examined, implications for management are considered, and the effect of the number of databases and workstations is discussed.…

The increase in end-user searching, the advantages and limitations of front ends, and the role of the librarian in end-user searching are discussed. It is argued that librarians need to recognize that front ends can be of benefit to themselves and patrons, and to assume the role of advisors and educators for end-users. (37 references) (CLB)

This review of the literature discusses the image of librarians in popular culture, the importance of projecting a clear and positive image of reference librarians and their work to encourage users to seek reference help, and ways to improve users' understanding and image of librarians. (25 references) (Author/CLB)

Describes a one day interactive videoconference broadcast by the University of Saskatchewan, which was designed to assist engineers in acquiring and using technical information and disseminating these skills as widely as possible. The format, objectives, preparations, and program itself are described, and participants' reactions are discussed.…