Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)

Reports results of a 1989 survey of vendors who supply microcomputer-based modular and integrated systems to Canadian school libraries for automation of six basic library functions: acquisitions, cataloging, online public access catalogs, circulation, serials management, and media management. System installations by region, vendor, and type of…

Describes the planning process for designing a new library for Algoma University College (Ontario). Topics discussed include the building committee, library policy, design considerations, an electric system that supports computer technology, library automation, the online public access catalog (OPAC), furnishings and interior environment, and…

Discussion of resistance to technological changes in libraries focuses on a study conducted at Algoma University College (Canada) to determine library users' reactions to the online catalog. The coexistence of traditional card catalogs and online catalogs is discussed, and the importance of the role public service staff play is emphasized. (nine…