Discusses scale and character of changes brought about in interlibrary loan borrowing procedures through use of online searching and electronic messaging. Specific changes in University of British Columbia library and a survey of other Canadian university and public libraries (character of work, job classification, work assignments) are reported.…

Reports the results of a survey that examined the role of small university libraries in Canadian communities. The discussion covers services currently available to communities, areas in which services could be improved or extended, and the benefits to be gained by both the library and the community. (19 references) (Author/CLB)

Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)

Discussion of the cost effectiveness of searching online versus searching on CD-ROM highlights an example that compares costs for searching the ERIC database. Fixed costs and variable costs are described, labor costs are examined, implications for management are considered, and the effect of the number of databases and workstations is discussed.…

This survey of the literature reveals user and professional opinions of changes in subject access features available for online public access catalogs. Highlights include expanded access to fields already incorporated into traditional MARC record, access to context of the record, and design of the user interface. Twenty-four references are cited.…

The increase in end-user searching, the advantages and limitations of front ends, and the role of the librarian in end-user searching are discussed. It is argued that librarians need to recognize that front ends can be of benefit to themselves and patrons, and to assume the role of advisors and educators for end-users. (37 references) (CLB)

Describes a network for interlibrary loans among public libraries in Ontario which includes microcomputer workstations, online searching of remote databases for verification and locations, and the use of electronic mail. The discussion covers the pilot project, its evaluation, cost effectiveness, extension of the network, and future plans.…

Describes and reports results of a project which used computer assisted instruction to teach public library users to search online databases directly. Tables of data provide information on the study participants; their reactions to the instruction both before and after a search session; and their attitudes toward paying for searches. (CLB)

Discusses access to information concerning environmental issues in Canada and the United States. Highlights include the cross-disciplinary nature of the field; sources of environmental information, including scientific and corporate sources and reviews; government literature; the Canadian Access to Information Act; electronic databases; and the…