Based on an acceptance speech given by the author upon receiving the Catholic Library Association's 1995 Certificate of Merit Award, this article discusses surveying teenagers, reviews what teenagers want from school librarians, and offers ways to serve teenagers better. (JMV)

Traces some of the changes which public libraries have had to confront over the years and gives suggestions for dealing with future changes. Ten references are listed. (LLS)

Discussion of the need for library administration to change from traditional methods based on power and competition focuses on the concept of servant-leadership. Explains characteristics of a servant-leader, including being authentic, being present, being vulnerable and choosing appropriate responses, being accepting, and being useful. (LRW)