Descriptor
Source
| Change | 7 |
Author
| Assar, Kathleen E. | 1 |
| Brigham, Steven E. | 1 |
| Entin, David H. | 1 |
| Ewell, Peter T. | 1 |
| Marchese, Ted | 1 |
| Nagy, Joanne | 1 |
| Seymour, Daniel | 1 |
Publication Type
| Journal Articles | 7 |
| Reports - Descriptive | 4 |
| Opinion Papers | 3 |
| Reports - Evaluative | 2 |
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Laws, Policies, & Programs
Assessments and Surveys
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Peer reviewedEwell, Peter T. – Change, 1993
Although the Total Quality Management approach has not met with universal acceptance in higher education, it is important to look beyond first impressions and direct translation to find insights in the methodology for college administration. It is also essential to apply the methods holistically, not in a fragmentary way. (MSE)
Descriptors: Business Administration, Change Strategies, College Administration, Educational Quality
Peer reviewedMarchese, Ted – Change, 1993
The arrival of the Total Quality Management (TQM) approach in higher education has brought both support and skepticism. Although consultants are busy selling tool-driven, seven-step workshops, it is not yet clear what the academic version of the approach will be or how it will evolve. (MSE)
Descriptors: College Administration, Educational Quality, Higher Education, Management Systems
Peer reviewedEntin, David H. – Change, 1993
The initial implementation of the Total Quality Management approach by 10 Boston-area (Massachusetts) institutions is summarized. The institutions include Babson College, Bentley College, Boston College, Boston University, Lesley College, Massachusetts Institute of Technology, Tufts University, University of Massachusetts at Boston, Wentworth…
Descriptors: Case Studies, College Administration, Educational Quality, Higher Education
Peer reviewedSeymour, Daniel – Change, 1993
Three university programs of continuous quality improvement, based on the Total Quality Management approach, are described. The institutions are the Georgia Institute of Technology; Pennsylvania State University; and University of Maryland at College Park. The report attempts to look beyond the mechanics of the programs to discover what is being…
Descriptors: Case Studies, College Administration, Educational Quality, Higher Education
Peer reviewedBrigham, Steven E. – Change, 1993
Before higher education proceeds further with its use of the Total Quality Management (TQM) approach, it should examine TQM mistakes and accomplishments by previous users in the business sector, then create its own model for appropriate and effective TQM application. (MSE)
Descriptors: Administrator Attitudes, Business Administration, Change Strategies, College Administration
Peer reviewedNagy, Joanne; And Others – Change, 1993
The use of the Total Quality Management (TQM) approach by the University of Wisconsin-Madison Management approach to restructure the graduate school admissions process is described, and lessons learned from the venture are discussed. The resulting five-day admissions procedure now in place is outlined. (MSE)
Descriptors: Case Studies, Change Strategies, College Administration, College Admission
Peer reviewedAssar, Kathleen E. – Change, 1993
Implementation of the Total Quality Management approach in the Maricopa County Community College District (Arizona), a large 10-campus system, is described. The program's current early stages are reported noting the serious administrative commitment and thorough training, seen as key factors in potential success. (MSE)
Descriptors: Case Studies, College Administration, Community Colleges, Educational Quality
