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Direct linkCourtney McDonald; Nicole Trujillo – College & Research Libraries, 2024
This paper compares website usability--specifically library users' understanding of library terms--for fifty-one original research studies between 2012-2021, with the findings of John Kupersmith's 2011 white paper "Library Terms That Users Understand." Studies reported approximately twice as many terms that users didn't understand than…
Descriptors: Academic Libraries, Users (Information), Web Sites, Usability
