Institutional repositories (IRs) remain a powerful tool for opening, sharing, and preserving scholarship. Scholarly communication (SC) services and resources are essential to promoting and supporting IRs. Linking SC services within an IR offers support to users at their point of need. This study investigates the prevalence of web linking between…

Academic libraries invest thousands of dollars in assistive technologies (AT) for enhancing the delivery of information services to disabled patrons. However, offering AT might not result in their use by the patrons who need them, thereby leading to a service divide. The analysis of qualitative responses, including more than 1,400 quotations,…

Presents a study of Archimedes as a HyperCard reference tool at the University of Michigan, and compares uses to similar projects. Results from studied points (i.e., system design and use statistics) support Archimedes: the system sees more use during reference hours when a librarian is unavailable, and user time is comparable to time spent with a…

Describes the results of a survey conducted at the University of Illinois at Chicago that compared faculty use of, preferences for, and satisfaction with two software interfaces for the locally loaded ERIC database. Use of other local online databases was also examined. (Author/LRW)