Descriptor
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| College and Research Libraries | 2 |
Publication Type
| Journal Articles | 2 |
| Reports - Research | 2 |
| Tests/Questionnaires | 2 |
| Opinion Papers | 1 |
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Peer reviewedMurfin, Marjorie E.; Gugelchuk, Gary M. – College and Research Libraries, 1987
Describes an instrument designed to assess the reference outcome in terms of patron report of success in finding what was wanted, rather than overall satisfaction. The results of a library survey which tested the reliability of this instrument and compared it with unobtrusive observation are reported. (Author/CLB)
Descriptors: Academic Libraries, Evaluation Criteria, Higher Education, Library Research
Peer reviewedWeaver-Meyers, Pat – College and Research Libraries, 1990
Presents the Readiness, Planning, Training, Implementation and Maintenance Model (RPTIM) for staff development. The results of a survey of staff developers that examined the appropriateness of the RPTIM model to academic and research library settings, and the extent to which existing staff development programs meet needed criteria, are discussed.…
Descriptors: Academic Libraries, Higher Education, Library Personnel, Library Surveys
