This review of the positive and negative impact of centralization of library collections and services on library staff and quality of services focuses on reference services. The move from decentralized to centralized library services at Louisiana State University is discussed as well as the effect of automation on that configuration. (Author/CLB)

Examines the development and implementation of the Chinese, Japanese, and Korean (CJK) systems on RLIN (Research Libraries Information Network) and OCLC and describes the results of a survey of academic and research member libraries that was conducted to learn how the two CJK systems have been incorporated into local automated library systems. (10…

Describes methodology for analyzing MARC (machine-readable cataloging) records of highly circulating titles to document common characteristics for collection development purposes. Application of the methodology in a university library is discussed, and data are presented on commonality of subject heading, author, language, and imprint date for…

Discusses changes in academic libraries resulting from evolving technologies, and the need to train library patrons and staff in the use of electronic information systems. A review of the training literature and the results of three projects for supporting patron use of online systems are reported. (CLB)