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Kiewitt, Eva L. – College and Research Libraries, 1975
A study was conducted of the users of the Indiana University PROBE computer retrieval program using the Resources in Education ERIC data base. The critical incident survey identified the PROBE user characteristics, needs, and satisfaction. (Author)
Descriptors: Databases, Information Retrieval, Use Studies

Broadus, Robert N. – College and Research Libraries, 1983
Review of research on online public access catalogs sponsored by Council on Library Resources notes the scope and method (questionnaires administered to catalog users and nonusers in 29 participating institutions) and findings and applications (including organizational setting and computer system, catalog use and satisfaction, and implications).…
Descriptors: Databases, Information Retrieval, Library Catalogs, Library Services

Moore, Carole Weiss – College and Research Libraries, 1981
Analyses of the success-failure rates and user reactions using four public access online systems indicate that users overwhelmingly preferred the online to manual systems. Improved subject access emerged as the salient feature requiring improvement. Seven references are included. (Author/RAA)
Descriptors: Academic Libraries, Databases, Higher Education, Information Retrieval