Some reasons why society is evolving from formal communication based on print or paper to communication channels which are largely paperless (electronic) are discussed. A scenario for a paperless communication system is presented, and some technological achievements that lend credibility to it are described. (Author/JAB)

As users become aware of the complexities of information handling, there is greater acceptance of fees for online searching. This results in accelerated demands upon supportive services, the cost of maintaining services increases, and libraries must charge fees to minimize these costs. The trend toward personalized services for individual users…

Describes an automated storage/retrieval system which is integrated with an online catalog and circulation system at California State University--Northridge as a practical solution to the problems of expanding collections and escalating construction costs. The impact of this system on user services is discussed. (CDD)

Presents the texts of five talks delivered to the second national conference of the Association of College and Research Libraries on the choices confronting higher education and academic librarianship over the next decade. The perspectives represented include those of the government, the research university, and the academic library. (JL)

Review of research on online public access catalogs sponsored by Council on Library Resources notes the scope and method (questionnaires administered to catalog users and nonusers in 29 participating institutions) and findings and applications (including organizational setting and computer system, catalog use and satisfaction, and implications).…

Describes current developments in microcomputer technology, including CD-ROM, the 80386 microprocessor, and the graphic user interface. It is argued that, as the information handling capacity of microcomputers increases, the microcomputer industry will increasingly market information to end users, and the library will be challenged to provide the…

Findings of study of user perceptions of online public access catalog in an academic library system indicate that: most patrons learned to use system from printed instructions; next most frequent sources of information were library staff and help feature; most patrons were extremely satisfied with system. Six references are cited. (EJS)

Describes the experience of the University of Pennsylvania Libraries with computerized searches. (PF)

A survey of 430 users of online catalog at Ohio State University Libraries found that most users are undergraduate students (68 percent) and that majority (95 percent) choose online catalog as first source of information. Fewer performed known-item searches and success rates were generally higher than reported in earlier studies. (8 references)…

This examination of misunderstandings between librarians and teaching faculty over concepts of library use and research concludes that library skills and research skills are essentially different things that can be learned in isolation from each other. Implications of these findings for bibliographic instruction and library policies are discussed.…

Describes how a librarian, assisted by a knowledge engineer, developed a computerized reference assistance system for a separate government documents department. Rationale for the expert system, problems in selecting reference materials and user questions to computerize, and the formulation of a workable human/computer interface are covered. A…

Libraries are spending an increasing amount of money on acquisitions and an expanding portion of these expenditures is for microforms. It behooves the acquisitions librarian to be aware of changes and developments in microforms and to interpret what effect they will have on acquisitions. (50 references) (Author/SJ)

Results of study on patron information retrieval success and patron use patterns at Ohio State University show that 90 percent of online users preferred online to card catalog; 64 percent of those who tried online catalog switched to it; and patrons used the online more than the card catalog. References are provided. (EJS)

A survey of Library of Congress staff following implementation of four optical disk reader stations measured their satisfaction with training, documentation, equipment and printing, and system reliability and usefulness. Staff found no major flaws with the system, and they saw its usefulness primarily as an access tool. (CDD)

Authority control improves users' access to a library's holdings by enhancing the ability to find and select materials. The AutoCat authority control system developed at Dickinson College (Carlisle, Pennsylvania) avoids the high initial costs of vendor clean up and Library of Congress authority tapes while reducing the labor involved in authority…