Describes the experience of the University of Pennsylvania Libraries with computerized searches. (PF)

As users become aware of the complexities of information handling, there is greater acceptance of fees for online searching. This results in accelerated demands upon supportive services, the cost of maintaining services increases, and libraries must charge fees to minimize these costs. The trend toward personalized services for individual users…

Review of research on online public access catalogs sponsored by Council on Library Resources notes the scope and method (questionnaires administered to catalog users and nonusers in 29 participating institutions) and findings and applications (including organizational setting and computer system, catalog use and satisfaction, and implications).…

Describes how a librarian, assisted by a knowledge engineer, developed a computerized reference assistance system for a separate government documents department. Rationale for the expert system, problems in selecting reference materials and user questions to computerize, and the formulation of a workable human/computer interface are covered. A…

Describes an automated storage/retrieval system which is integrated with an online catalog and circulation system at California State University--Northridge as a practical solution to the problems of expanding collections and escalating construction costs. The impact of this system on user services is discussed. (CDD)

Presents the texts of five talks delivered to the second national conference of the Association of College and Research Libraries on the choices confronting higher education and academic librarianship over the next decade. The perspectives represented include those of the government, the research university, and the academic library. (JL)