Describes important techniques by which library users avoid information overload, clarifies the terminology in the information overload literature, and reviews the major findings of this literature in the context of library applications. Implications for users and librarians are discussed. (CDD)

Discusses the need for library science to examine users' search behaviors in the context of social cognition and creative problem solving. Topics covered include the psychology of search behavior, problem solving approaches to library instruction in online searching, and problem solving protocols. (29 references) (CLB)