An extensive questionnarie survey and program of site visits reveals norms of practice in five areas of junior college library operation: instruction in library use; community relations; collection development; staffing, hours and circulation practices; and automation. Notable trends include strong audiovisual services, liberal circulation…

Discusses the definition of an online library catalog; five factors to be considered by the online catalog designer; user-computer communication (error messages, help screens, prompts, unnatural language); online tutorials and offline instruction offered by bibliographic instruction librarians; and the current situation. Nine references are…

Discusses changes in academic libraries resulting from evolving technologies, and the need to train library patrons and staff in the use of electronic information systems. A review of the training literature and the results of three projects for supporting patron use of online systems are reported. (CLB)